Parents guide

Welcome! We appreciate your interest in No Six Five's games, and we hope that you and your loved ones have been having a blast playing them. If you're here, it's likely because you have some concerns about keeping yourself or your kids safe while enjoying our games on your mobile devices. We understand that issues like age restrictions, in-app purchases, video game terminology, and privacy are all valid concerns, and that is why we have compiled this Parents Guide to address them.

We believe that you should have complete control over your experience with our games. This means that before you or your child downloads any of our games, you should be provided with clear information about the game's content. It should be obvious when you are about to make any in-game purchases.

If you or your child ever encounter any problems with our games, we want to help you resolve them as quickly and efficiently as possible. This includes providing helpful guides like this one, as well as directing you to the appropriate company for your issue. For example, if your issue involves payments or refunds, you should contact Google or Apple, which typically handles those matters. If your issue involves the game itself, you should contact us directly.

We understand that you may have some questions about how to ensure a safe and enjoyable experience with our games. We've done our best to anticipate these questions and address them below. However, if you have any additional concerns, please feel free to email us at parents@nosixfive.com. Please be sure to include as many details as possible in your email, such as what happened, when it occurred, any relevant transaction ID receipts or screenshots, and anything else you believe may be useful.

Thank you for choosing No Six Five's games, we hope that you continue to enjoy them safely and responsibly!


Table of Contents


What are No Six Five's Games and Where You Can Download Them?

If you're interested in experiencing the fun and excitement of our games, all you need to do is download the game's app from Google Play Store (Android), Apple App Store (iOS), Amazon Appstore (Fire OS, Android), Samsung Galaxy Store (Android), or Microsoft Store (Windows Mobile, Android). Once you've downloaded the app, you're ready to start playing any of our games right away.

Currently, we have eight games that have been launched globally, and we're constantly working on new and exciting projects that will be added to our collection in the near future. Whether you're looking for a game to pass the time on your daily commute or a game to unwind after a long day, we've got you covered. Our games are available for free, and we're always happy to hear your feedback on how we can make them even better.

Cosmo Run
Don Zombie
Fatty Fight
Jump Drive
Pop 'em All
Timber Slash
Train Merger
Valley of the Savage Run

Content Ratings and Age Restrictions

Some of No Six Five's games have specific age restrictions according to certain guidelines that users should keep in mind. According to our Terms of Service, users who have not yet reached the legal age of majority in their country of residence must obtain approval from their legal guardian before registering a Game Profile.

It is important to note that age recommendations are provided in the Store description when downloading any No Six Five game from platforms such as Google Play Store or Apple App Store. These ratings are similar to the ones classified by the Motion Picture Association of America (MPAA) movie (film) ratings such as G, PG, PG-13, or R in the USA.

For more information on how these categories are defined in mobile games, we recommend visiting "Apps & Games content ratings on Google Play" page for Android users, the "Age Ratings" page for iOS users, and the "Maturity Ratings" for Amazon Appstore. Make note that Microsoft Store uses IARC generic rating system.

Help Your Child Set Up New iOS Device (iPhone, iPad, or iPod touch) and Enable Family Sharing

You can set up your child's new device, customize and adjust various settings and features to ensure that your child's experience on the device is both safe and enjoyable. By enabling Family Sharing in iOS, you can grant your child access to a range of shared content, including games, apps, music, movies, etc. You can also set up parental controls to restrict access to certain types of content, limit screen time, and prevent unauthorized purchases.

How to setup new iOS device and enable Family Sharing

Help Your Child Set Up New Android Device and Enable Family Link

Google's Family Link feature provides a way to manage your child's Google Account and allows you to sign them in to most Google services on Android devices. This feature includes enhanced parental controls, content filtering, and the ability to monitor your child's online activity.

Family Link allows you to sign your child in to their School Account, providing them with access to educational resources and materials. This feature can be useful for parents who want to ensure that their child has a secure online learning experience.

How to setup new Android device Family Link overview

Help Your Child Set Up New Amazon Device and Enable Family Library

Family Library helps you share digital content with the eligible family members added in your Amazon Household. You can link two adult Amazon accounts to share eBooks, audiobooks, apps, and games.

Adults are able to share Prime Video streaming access, Amazon Music, and Twitch Prime with Teens in their Amazon Household. They can share eBooks, apps, and games with children. They can control and personalize each child's experience, choose what content your children can see, and set educational goals and time limits.

How to setup new Amazon device and Create a Child Profile
Family Library overview

Help Your Child Set Up New Samsung Device and Enable Family Group

There are new Family group options for Galaxy S23 series that allow you to create and add new Samsung accounts IDs to your phone. Creating an account for your child will also let you set up parental controls such as managing the apps and services they can access. Plus, you can invite others, like extended family members or friends, to your personal Family group.

How to setup new Samsung device
Family group overview

Help Your Child Set Up New Microsoft Device and Enable Family Safety

Learn which family group roles can suit your group best. Designate a family organizer to establish screen time limits or view several different family members’ locations at once. No matter which roles, features, or devices you use, family group settings can be adjusted.

How to setup new Microsoft Surface device Family Safety overview

Managing In-App Purchases / Guidelines

One of the features of No Six Five's games is that they are all available to download for free, with optional in-app purchases. It's important to note that in-app purchases are never required to play the game, and players can enjoy the full experience without spending any money. However, if players choose to make in-app purchases, they can enhance certain gameplay elements and unlock new features.

The prices of in-app purchases vary depending on the game and the items or features being purchased. In the United States app stores, for example, in-app purchases can range from $0.99 to $99.99 (excluding taxes). It's important to note that in-app purchases are always clearly labeled as such and are paid for with real money.

In-app purchases are easily accessible "in game", meaning that players can make a purchase within the game itself. However, it's important to ensure that payment information, such as credit card details, is not added to a child's device. Without payment information, no purchases can be made, ensuring that kids cannot accidentally or intentionally make purchases without parental consent.

If parents do decide to make purchases for their child and add payment information to the device, it's important to adjust password protection settings or disable in-app purchases entirely afterward to prevent unauthorized purchases.

It's also important to note that in-app purchase settings may differ depending on the type of device being used. Therefore, it's important to follow the guidelines provided by the manufacturer to ensure that in-app purchases are properly managed and controlled.

Guidelines for Android devices, like Samsung Galaxy, Google Pixel, Asus Zenfone, OnePlus, HTC Desire, Huawei Mate, Google Nexus, Xiaomi Redmi, Motorola Edge, and others
Guidelines for Apple iOS devices, like the iPhone or iPad
Guidelines for Fire OS/Android devices, like Amazon Fire Phone, Amazon Fire HD, and Amazon Kindle Fire
Guidelines for Windows and Microsoft Surface models

Who is Responsible for Processing In-App Purchases?

No Six Five does not handle payments for in-app purchases nor does it have access to your credit card information. Instead, the actual payment transactions are managed and processed by either the App Store, Google Play, Amazon Appstore, Samsung Galaxy Store, or Microsoft Store depending on the mobile device you're using.

Once the purchase is complete, transaction receipts are automatically generated and sent to you via email by either Apple, Google, Amazon, Samsung, or Microsoft. In some cases, if you've made multiple purchases, the receipts may be bundled together, and it might take a few days before you receive them. However, it's important to keep in mind that the post-purchase processes are subject to change by the App Store, Google Play, Amazon Appstore, Samsung Galaxy Store, or Microsoft Store.

Is My Banking Information Kept Confidential?

No Six Five does not possess any of your payment details - all payment procedures are carried out by Apple's App Store, Google Play Store, Amazon Appstore, Samsung Galaxy Store, or Microsoft Store via your email address associated with that account. Apple, Google, Amazon, Samsung, or Microsoft will send you receipts for these transactions via email after every purchase. Any post-purchase procedures are governed by Apple, Google, Amazon, Samsung, and Microsoft and are subject to modification by them.

You Have Made In-App Purchase and Haven't Received Your In-Game Items?

Payment transactions are processed instantly and reflected in your game immediately. However, on rare occasions, it may take up to 48 hours for transactions to go through Apple, Google, Amazon, Samsung, or Microsoft and then be visible in your game. In such cases, it is advisable to restart the app by fully closing it and reopening it, as this can establish a new connection to the servers and prompt the in-app currency or items to appear.

In the unlikely event that 48 hours have passed and you still do not see any changes, please contact Apple, Google, Amazon, Samsung, or Microsoft directly for further assistance. They will be able to provide you with more detailed information regarding the status of your payment transaction and guide you through any necessary steps to resolve the issue.

Contact Apple Support
Contact Google Support
Contact Amazon Support
Contact Samsung Support
Contact Microsoft Support

Accidental In-App Purchases and Refunds

If your child has accidentally made an in-app purchase, it can be frustrating to see charges on your account without your knowledge or consent. While it is true that most in-app purchases are typically non-refundable, there are cases where exceptions can be made. If the purchase was made on an Apple (iOS) device, No Six Five is not able to handle refunds directly. You will need to visit the Apple Support page, select the "Subscriptions & Purchases" link, and then choose the option that fits your situation best.

If the purchase was made on a Google (Android) device, you can reach No Six Five directly for assistance. You can send an email to parents@nosixfive.com. In your message, be sure to state the name of the game in which the purchase was made and attach a copy of the purchase receipt. The transaction ID at the bottom of the document must be visible for the refund process to be successful.

You can also visit the Google Support page and learn how Google handles refunds on Google Play Store. See the section "Explore refund request options" or you can directly "Request a refund" (you’ll usually get a decision within 1 business day but it can take up to 4 business days).

If the purchase was made on an Amazon device or through Amazon's Appstore you can check the section "About Our Returns Policies and the subsection there "Digital Products". There is more info on Amazon Appstore for Android Terms of Use.

You can visit Galaxy Store payments and purchases if you have made a purchase on the Samsung Galaxy Store. There is additional info related to subscriptions and refunds on their FAQ page.

If you purchased a product from Microsoft, you may be able to request a refund, exchange, or return (see Games & apps section).

Purchase History

In order to access and examine your purchasing history, we kindly request that you refer to the guides provided below. These guides contain all the necessary information that will enable you to review your previous purchases.

Google Play Store / Android

Apple App Store / iOS

Amazon Appstore / Fire OS, Android

Samsung Galaxy Store / Android

Microsoft Store

Safety

Ensuring that your child is safe while playing No Six Five's games is of utmost importance. These games are designed to be a source of entertainment, but if your child is not enjoying them, it is important to have a conversation with them about it. To help you ensure your kid's safety, we have compiled a safety measures list that you can follow.

You Came Across a Website or a Service With In-Game Items For No Six Five Games. Is It Safe To Purchase From Them?

You may have come across other websites or services offering in-game items for No Six Five games. However, we want to caution you against purchasing any in-game products from third-party websites or services. The only way to make an in-app purchase for No Six Five games is through the game itself on your mobile device. It's essential to be aware that these third-party sites may be fraudulent and pose a significant risk to your personal information and finances. They may promise enhancements such as "free gems" or virtual currency that they never deliver, and in some cases, they may even collect your money and personal information, leaving you with nothing in return.

It's important to note that selling, redeeming, or trading virtual in-game currency is strictly prohibited by our Terms of Service. We take this matter seriously to ensure a fair and enjoyable gaming experience for all our players.

We want to remind you to take precautions when it comes to your online security. As with anything related to the internet, always keep your passwords to yourself, and consider changing them regularly. Please be aware that No Six Five will never ask for your Game Profile and email password(s), or any information related to your credit cards.

How to Contact No Six Five?

We do not currently offer support through phone calls. However, we are very easy to reach through email. We value your time and understand that you may have urgent concerns that require prompt attention, which is why we have set up a dedicated email address to contact us directly at parents@nosixfive.com.

To ensure that we can assist you as effectively as possible, we kindly ask that you include as much information as possible in your email. This may include any specific details that might be useful, such as the name of the game, what happened and when, transaction ID receipts, relevant screenshots, or any other information that can help us better understand your concerns. We shall respond to your email as quickly as possible and work with you to resolve any issues you may be experiencing.

Glossary of Must-Known Video Game Terms

In recent times, an extraordinary and distinctive form of communication has emerged on the internet, particularly in the context of video gaming. This language has its own set of terms and phrases that are used to convey specific meanings and expressions that are unique to the gaming community.

In order to assist parents who may not be familiar with this unique jargon, we have compiled a list of frequently used terms and their meanings. This compilation is intended to be a useful resource for parents who wish to engage in meaningful conversations with their kids about their gaming interests.

By becoming familiar with these gaming terms, parents can better understand their child's language and interests, and potentially even join in on the fun themselves. With this knowledge, parents can build stronger relationships with their children and have more productive conversations about gaming, while also gaining insight into a rapidly growing and evolving form of entertainment.

Action Games: Fast-paced combat games that require quick reflexes and good hand-eye coordination.
AFK: An acronym that means "Away from the keyboard," indicating that the user will be offline or away from their device for some time.
AFK Games: Games that reward players with in-game currency even when they're not actively playing.
Aggro: The act of annoying an NPC to start attacking you.
Alpha Release: During the Alpha Release of a game, some functionality exists but not all features are complete or available. It precedes the Beta Release.
AoE: The Area of Effect is the ground area where a spell, action, or item has a certain effect in a game.
ARPG: Action Roleplaying Games are video games that involve both action and role-playing elements.
Atk: The abbreviation for "Attack," an offensive move in a game.
Banner: A mobile game may promote a specific character or item through special events, completion of certain tasks, in-game currency, and/or gacha mechanics; this promotion is referred to as a "Banner".
Battle Pass: A monetization system in which players are rewarded with in-game items as they progress and complete challenges; this system usually involves tiers and requires real-world money to purchase.
Beta Release: A development milestone for a game, which means that the game's main functionality is complete, but some essential features may still be unfinished.
Boss: Significant game-controlled opponent who is stronger than prior opponents and requires a greater level of experience and overall skill to defeat.
Buff: To balance weaker characters or items within a game, developers may provide them with a Buff, which increases their positive attributes.
Camping: To find a strategic position and wait for players, items, or enemies to appear.
Casual Games: Games that can be played and enjoyed without requiring a significant time investment to win or progress.
CCG/TCG (Collectable Card Game/Trading Card Game): A game that combines strategic deck building with trading cards, played against real and/or computer players in digital form.
Cheese: The act of exploiting system oddities or design mistakes to complete game tasks.
Class: Refers to different roles in games, such as Warrior, Paladin, Mage, Rogue, etc.
Cooldown: The duration of time a player must wait before using a skill or item again after its use.
Crit: A critical hit, which is a chance (in percentage) for an attack to cause a lot more damage than it will normally do.
Cross-Platform: It refers to the ability of software to function seamlessly across different gaming systems, including consoles, computers, and mobile devices.
Cutscene: А non-interactive segment of a game that provides players with a cinematic experience, often incorporating storylines, character development, and world-building elements.
Def: An abbreviation of "Defense," the measure of a character's ability to withstand damage.
Dupes: Short for "Duplicates," which are multiple copies of an item or character needed to maximize their potential in some games.
Energy: A resource that can take many forms, such as mana, stamina, or endurance, and is often used to limit the amount of gameplay a player can engage in at any one time. Essentially, energy serves as a means of pacing the game and preventing players from progressing too quickly or easily.
Exp/XP: Experience points that track a character's experience in-game.
F2P: A free-to-play game that does not require any payment to play.
Farming: Repeatedly performing actions in a game to gain in-game currency, experience, crafting materials, reputation points, etc.
FOV: Field-of-view, or the visible area on a player's screen.
FPS: Frames-per-second, which determines how often the screen refreshes with new images in one second.
Gacha: A specific game mechanic that gives players a randomized in-game item or asset for purchase, often using both in-game and real-world currencies.
Gank: A situation in which many players gang up on a single character with the means to completely destroy him.
GG: Stands for "Good Game", that's a polite way to congratulate another player after a match.
Glass Cannon: A type of character with high damage output but has low defense and low health.
GOAT: Greatest Of All Time - A bragging phrase used often in multiplayer matches.
Grind: Performing repetitive tasks within a game while spending significant time.
GZ, Grats, Gratz: All these are shortened versions of "Congratulations."
HP: Hit points - the amount of health а character has.
Hit Box: The area on an object or character that determines whether an attack or spell has hit it.
Kiting: Using ranged attacks while moving around to escape a boss or an enemy.
Loot: A small bundle, a chest, or a box containing in-game items with a certain value.
MMORPG: Massively Multiplayer Online Role-Playing Game; features a giant open-world in which most gameplay objectives are shared with other players.
Nerf: Decreasing the strength of a character, skill, spell, ability, or item to balance stronger ones.
n00b or noob: It means a newbie, a person who is new to video gaming, or to a particular game.
NPC: Non-player character refers to a character in a game that is not controlled by a real player.
OHKO: One Hit Knock Out - A player kills an enemy in a single, powerful attack.
P2W: Pay to win - a term used to describe the perceived or actual need to spend real money within a game in order to succeed and keep meaningful progress. This term is commonly used in mobile gaming.
Peel: Peeling is where a player’s teammate will distract an enemy in order to ensure the player survives by keeping the foe away.
Powercreep: Refers to the event where older characters in a game become overshadowed or outpowered by newer characters. It may be an intentional act.
PUG: Pick Up Group - A team of players who don’t know each other rally together to complete the same quest, challenge, boss, etc.
Puzzle games: Type of game which requires players to solve puzzles or navigate challenges in order to progress, with difficulty increasing as the game progresses.
PvE: Player versus Environment, is when a player competes against game-controlled enemies.
PvP: Player versus Player, is when a player competes against other players.
Pwn: It means "total domination" over a player. He has been totally outplayed by another player, or "pwned".
QQ: A text-based emoji showing that a player is sobbing ("Q" looks like weeping eyes).
Rank: A player's rank refers to their level within the game.
Rerolling: The act of resetting a game account in order to obtain different characters or units from the gacha system.
RNG: Random Number Generator - overall randomness referring to a moment when a player gets lucky or unlucky through skills, items, or weapons they use.
RPG: Role-Playing Game is a genre in which players assume the roles of characters in a fictional setting. Usually, the character can be improved over the course of the game by increasing his statistics or levels. There is a main quest that runs throughout the game as a storyline and many additional side quests.
RQ: Rage-quit is a term used to describe the act of unexpectedly quitting a game when things are not going well for the player.
RTS: Real-Time Strategy refers to a time-based (instead of turn-based) game that centers around using resources to make units and buildings and defeat an opponent.
Scrub: An offensive term for a player below the "n00b" level. Someone who performs extremely badly in a game, whether or not they are new to it.
Scuffed: A game filled with glitches, bugs, and other errors.
Skin: An aesthetic change made of a character, weapon, or item. It does not affect the gameplay of a game, as it serves to only alter the visual appearance of certain things.
Smurf: When an experienced player creates a whole new character so he can play against low-level enemies/opponents.
Soft Launch: The release of a game in selected countries or app stores to test it before releasing it worldwide.
Splash Damage: Refers to the damage taken by players or different targets and objects in the area surrounding the point of weapon impact.
Split Damage: Refers to damage that is divided among multiple enemies.
Whale: A specific type of player who spends a significant amount of real money on in-game items, including virtual currencies.